Salesforce Developer Sr
Good exposure on Development.
Salesforce admin and platform developer I certification at minimum.
Nice to have Platform Developer II.
In depth knowledge and hand on experience of Apex, triggers, Batch and Scheduled jobs, flows, LWC, Aura.
Able to debug logs.
Able to support release deployment.
Should be able to work with BSAs on refining stories and pointing stories.
Should be able to do solution designing and implementation without much handholding.
Should know Salesforce best practices.
Should know apex limits and how to implement them in coding.
Should focus on less coding more configuration based implementation using flows.
Should have good knowledge on javascripts.
API callouts.
Sharing and visibility/security settings.
Custom metadata.
Custom settings.
Incident Manager Responsibilities:
Overseeing the incident management process and offshore team members involved in resolving the incident.
Responding to a reported service incident, identifying the cause, and initiating the incident management process.
Prioritizing incidents according to their urgency and influence on the business.
Collaborating with the incident management team to ensure that all protocols are diligently followed.
Logging all incidents and their resolution to see if there are recurring malfunctions.
Adjusting the incident management process as required to ensure its effectiveness.
Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks.
Researching: Conducting user research to understand their needs and preferences.
Prototyping: Creating wireframes, prototypes, and mockups to visualize design concepts.
Collaborating: Working with cross-functional teams to ensure designs align with product goals.
Testing: Conducting usability testing and A/B testing to iterate on designs.
Documenting: Refining and documenting specs.
Staying current: Keeping up with the latest design trends and tools.